Legal & Compliance

Privacy Policy

JORI Tissue Machinery is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, store, and protect your data.

Last Updated: June 2025

This Privacy Policy applies to the JORI Tissue Machinery official website and all related digital channels operated by JORI (hereinafter referred to as "we," "us," or "our"). By visiting our website or submitting an inquiry, you agree to the terms described in this policy. If you do not agree, please discontinue use of our website.

1 Information We Collect

We collect information only when necessary to provide our services, respond to your inquiries, and improve your experience. The types of information we may collect include:

Contact & Business Information

  • Full name and job title
  • Company name and industry
  • Business email address
  • Phone number and WhatsApp
  • Country and region

Inquiry & Technical Details

  • Product requirements and specifications
  • Production capacity needs
  • Messages submitted via contact forms
  • Files or attachments you upload
  • Project and budget information

Automatically Collected Data

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent
  • Referring website or search terms
  • Cookie and session data

Communication Records

  • Email correspondence history
  • Live chat and support records
  • Trade show or exhibition contacts
  • Quotation request details

2 How We Use Your Information

We use the information collected solely for legitimate business purposes related to our tissue paper machinery products and services:

Responding to Inquiries & Quotations

To process your machinery inquiries, provide product specifications, pricing, and customized quotations for tissue paper equipment including toilet paper machines, facial tissue lines, and complete production lines.

Business Communication & Follow-Up

To communicate with you about your project requirements, provide technical consultation, send product catalogs, and follow up on ongoing business negotiations.

After-Sales & Technical Support

To provide installation guidance, operator training, remote troubleshooting, spare parts supply coordination, and ongoing technical support for your machinery.

Website Improvement & Analytics

To analyze website traffic, understand visitor behavior, optimize page content, and improve user experience for our B2B machinery buyers worldwide.

Marketing Communications (With Consent)

With your explicit consent, to send product updates, new machinery launches, exhibition invitations, and industry news relevant to tissue paper manufacturing. You may unsubscribe at any time.

3 Data Storage & Retention

Your data is stored securely on protected servers. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Data Type Retention Period Purpose
Inquiry & Contact Form Data Up to 5 years Business communication & follow-up
Order & Transaction Records Up to 7 years Legal & accounting compliance
Website Analytics Data Up to 26 months Website optimization
Marketing Email Consent Until unsubscribed Email marketing (with consent)
Technical Support Records Duration of cooperation After-sales & maintenance support

Data stored on servers located in China and/or international cloud infrastructure with appropriate safeguards in place for cross-border data transfers.

4 Data Protection & Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmitted between your browser and our website is encrypted using SSL/TLS protocols.

Access Control

Access to personal data is strictly limited to authorized personnel with a legitimate business need.

Secure Storage

Data is stored on secured servers with firewall protection and regular security audits.

No Unauthorized Sale

We never sell, rent, or trade your personal information to third parties for commercial purposes.

Staff Training

Our team members are trained on data protection best practices and confidentiality obligations.

Regular Review

Security practices and this privacy policy are reviewed and updated regularly to reflect best practices.

5 Information Sharing & Third Parties

We do not sell or share your personal data with third parties except in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website, email systems, or analytics platforms, bound by confidentiality agreements.
  • Legal Requirements: When required by applicable law, court order, or governmental authority in China or your country of residence.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice provided.
  • With Your Consent: Any other sharing will only occur with your explicit prior consent.

Third-Party Platforms: Our website may use tools such as Google Analytics, Google Ads, Facebook Pixel, or similar platforms. These services have their own privacy policies and may collect data independently. We encourage you to review their respective policies.

6 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Essential Cookies

Required for the website to function properly. These cannot be disabled and do not collect personal information beyond what is necessary for site operation.

Analytics Cookies

Help us understand how visitors interact with our website, which pages are most visited, and how we can improve content for machinery buyers.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. Only activated with your consent and can be disabled at any time.

Managing Cookies

You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7 Your Rights & Choices

Depending on your country of residence, you may have the following rights regarding your personal data. We are committed to honoring these rights in compliance with applicable privacy regulations including GDPR, CCPA, China's PIPL, and other relevant laws.

Right to Access

Request a copy of the personal data we hold about you and information on how it is being used.

Right to Rectification

Request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

Request deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Object / Opt-Out

Object to processing of your data for marketing purposes or withdraw consent at any time without affecting prior lawful processing.

Right to Data Portability

Request a structured, machine-readable copy of your data to transfer to another service provider where technically feasible.

To exercise any of these rights, please contact us using the details in Section 9. We will respond within 30 days of receiving your request.

8 International Data Transfers

As a China-based manufacturer serving customers globally across Central & South America, the Middle East, Africa, Europe, and North America, your personal data may be transferred to and processed in countries outside your own jurisdiction.

Where such transfers occur, we ensure appropriate safeguards are in place to protect your data, including:

  • Compliance with China's Personal Information Protection Law (PIPL)
  • Standard contractual clauses for EU/EEA data subjects under GDPR
  • Data minimization -- only necessary information is transferred internationally
  • Contractual obligations on all international partners to maintain data confidentiality

9 Children's Privacy

Our website is intended exclusively for business professionals in the tissue paper machinery industry. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it. If you believe a minor has submitted information to us, please contact us immediately.

10 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through any of the following channels. We are committed to addressing your inquiry promptly and transparently.

Company

JORI Tissue Machinery
China Manufacturer & Exporter
Tissue Paper Converting Equipment

Email

For privacy-related inquiries, please email us directly and include "Privacy Request" in the subject line for faster processing.

Response Time

We aim to respond to all privacy-related requests within 30 business days of receipt. Complex requests may require additional time.

Note: If you are an EU resident and believe your data protection rights have not been adequately addressed, you have the right to lodge a complaint with your local data protection supervisory authority.

© 2025 JORI Tissue Machinery. All rights reserved. | Privacy Policy | This document is subject to applicable Chinese law and international data protection regulations.

JORI -- Professional Tissue Paper Converting Machinery Manufacturer | China Factory Direct | Global Export & After-Sales Support